Shipping takes 5-12 Business Days. Tracking Numbers will always be sent so you can track it every step of the way! Each order has insurance coverage in the unlikely event that a package gets lost or stolen in transit.

We provide refunds and returns for unopened packages or products that were defective upon arrival. For more information, please contact our team at contact@loovali.com

Our friendly customer support team is always ready to help and answer any questions you have within a 24-hour time frame, 7 days a week

We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.