Shipping policy

Customer support email: contact@loovali.com.

All prices will be bill in United States Dollars ($USD).
All orders are processed within 1 – 3 working days, excluding holidays and weekends when the order processing is slower than usual.
All delivery times are estimates, and weekends & public holidays are not counted.
During holiday season, please be aware that delays can take place due to postage capacity.
Orders Processing Time: 1 – 3 business days.

Delivery time:
Australia. 5 – 10 business days on average per posting.

USA. We try to deliver within 4 – 10 business days, though can be 20+ during holiday seasons.
UK. 5 – 9 business days on average per posting.
Europe. 5 – 9 business days on average per posting.
Asia. 6 – 12 days on average per posting.
Other regions – 9-15 days.
Please be aware that doxies.store has the right to cancel any orders that involve a lack of product availability. You will be contacted and notified of this should this become an issue.

CUSTOMS, DUTIES AND TAXES

No additional taxes or customs duties are charged. The items’ prices and shipping costs include VAT and are thus listed as gross prices.

doxies.store is not liable if the incorrect shipping information is provided when you order – we are under no obligation to refund or change the delivery address in this instance. Please ensure all details are 100% before ordering.

doxies.store is not liable, too, for the loss or theft of your item after it has been delivered. We are responsible for delivery to the address provided; make sure that you are happy with the safety of the delivery environment.

Customer support email: contact@loovali.com